![]() ![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. On-site custom manufacturing and jewelry repair. Visit our jewelry stores in Chicago to find the perfect engagement ring, diamond stud earrings, diamond bracelets and much more. BBB Business Profiles are subject to change at any time. Oscar and Sons Jewelers is your local trusted jewelry store in Illinois. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. ![]() However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. EXCEPT that with the “new” battery (that I had tested myself before), the Indiglo light isn't working.BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I finally remembered that a spring had gone bad on me before and that I had spare springs and an installation tool. It took me forever to re-install it last night. EXCEPT that one of the band springs came out of its holes in the watch yesterday. It took him 4-6 minutes to do the job, and I was out of there. I called Gold Star Jewelry at 162 Kentucky St. ![]() A sketchy dude in a sketchy store in a sketchy neighborhood. I just hope the poor lady didn't wind up paying way too much for the “very strong” necklace he was hawking. I've gotta say, the guy is a smooth liar and con. When I got outside, I realized that I had just been baited and switched. I retrieved my watch and battery and left. It had gone from being friendly and helpful to hardnosed, unpleasant, and overpriced. His manner was now very different than on the phone or with the woman. I asked, “How much then?” He said, “I'll do it for $20.” This is for a $25-30 watch, mind you. I said, “No, you asked me if it was a pop-off and I said it was a screw-off.” He said, “See these screws? I can't do this for $5”. He then said accusingly, “I asked you on the phone if this was a screw on back and you said no”. Then he looked over at me and asked me if that was my watch. I thought, “Well, that's nice and disarming to say that”. The jeweler asked if the stone on the necklace was a diamond, and when the woman replied in the affirmative, he said, “You need a new necklace.” He pulled a 10-times-thicker gold necklace out of a case and said, “Now, I'm not trying to sell you something you don't need…” in the same helpful way he had spoken to me. A woman was there to have a necklace repaired. ![]() When I returned, there were two customers in the store. I left my watch and battery and went to the nearby Safeway for about 10 minutes. When I arrived 3-4 minutes later, the man was gone and the expressionless woman said he'd be back soon. I said no, it's a screw-off (meaning there are screws in the back). He asked if my watch was a pop-off (meaning the back). I asked about replacing the battery with my own. On 1/24/19, I was a couple of blocks from Benchmark when I called about having my watch battery replaced. I had gotten a quote for $11 or $12 from Batteries Plus, even with my own battery. I have had it replaced before, for between $5 and $10, at a couple of jewelry stores. While I've replaced my watch battery myself, it's a hassle to do. ![]()
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